Privacy Policy

Applies to the audio and video to text serviceGuru Scribe (guruscribe.ru)

Tax ID (INN): 143410242600; registration number (OGRNIP): 318246800061657

1. General provisions

This Privacy Policy (the Policy) governs the processing of personal data of users of Guru Scribe (the Service).

By visiting our website, the user agrees to this Policy.

2. Data we collect

We collect the following data when you use the Service:

• Contact details: name, email address and phone number.

• Files for transcription: uploaded audio and video files.

• Device metadata: IP address, browser type and operating system.

3. Purposes of data processing

We use personal data for the following purposes:

• Providing audio and video to text services.

• Maintaining and improving the quality of the Service.

• Communicating with users to resolve service-related questions.

4. Sharing data with third parties

We do not share your personal data with third parties, except:

• Processing through hosting or analytics services under confidentiality agreements.

• Requests from government authorities as required by law.

5. Data protection

We take measures to protect your data, including:

• Using encryption protocols (SSL/TLS) for data transfer.

• Restricting data access for employees not involved in processing.

• Regular software updates to protect against vulnerabilities.

6. Data retention

Data is retained for as long as necessary to provide the services, but no more than one year after the user's last interaction with the Service, except as required by law.

7. User rights

Users have the right to:

• Obtain information about their personal data processed by us.

• Request updates, restriction or deletion of their data.

• Withdraw consent to data processing.

To exercise your rights, write to info@guruscribe.ru.

8. Policy changes

We reserve the right to amend this Policy. The current version is always available at https://guruscribe.ai/privacy/.

Please check for updates regularly.