Terms of Service

This License Agreement is an offer by sole proprietor Ismailov Zaur Makhmud ogly (INN 143410242600, OGRNIP 318246800061657), hereinafter the Licensor, to a legal entity or individual, including a sole proprietor, hereinafter the Licensee. The Agreement is concluded upon acceptance by the Licensee. Acceptance means starting to use the Guru Scribe speech recognition service or paying the license fee, whichever occurs first.

• 1. Terms and definitions

  1. Service (Guru Scribe online speech recognition service) — intellectual property, the Guru Scribe computer program, designed to convert (transcribe) speech in audio and video files into text.

  2. Pricing — a document forming an integral part of this Agreement, describing the Licensor's pricing policy, plans and Service features. Current pricing is available at: https://guruscribe.ai/#plans.

  3. Plan — the scope of rights to use the Service included in the license, determining the available features. The Plan is defined by the Pricing.

  4. End user — an individual authorized by the Licensee to use the Service.

  5. Balance — a counter in the Service recording advance payments by the Licensee and amounts deducted for use of the Service.

• 2. Subject of the License Agreement

  1. The Licensor grants the Licensee a paid, non-exclusive license to use the Service by providing access to the Licensor's server under this Agreement.

  2. The Service is not intended for personal (household) use; therefore, Russian Federation Law No. 2300-1 of February 7, 1992 on Consumer Protection does not apply.

• 3. Exclusive rights

  1. The exclusive rights to the Service belong to the Licensor.

  2. The right to use the Service is granted only to the Licensee, within the scope of this Agreement, unless the Licensor consents otherwise in writing.

• 4. Providing access

  1. Access is considered provided after the Licensor receives the license fee. Access is exercised by signing into the dashboard and submitting an audio/video file for speech recognition.

• 5. Conditions and methods of use

  1. Depending on the purchased license, the Licensee may:

     1. access the server around the clock, except during maintenance, and display the interface in a browser;

     2. use all Service features included in the Plan and described in the Licensor's Pricing;

  2. One license is provided under any Plan.

  3. The Service is provided as is. The Licensor does not guarantee that it will fully meet the Licensee's expectations, needs or assumptions.

  4. The Licensor may modify or release a new version of the Service at any time for any reason, including adding or removing features.

• 6. Rights and obligations of the parties

  • The Licensor's obligations:

    1. ensure the Service provides the features included in the selected Plan and purchased minutes;

    2. update server software in a timely manner;

    3. maintain confidentiality of uploaded files and data produced by the Service;

    4. delete user data (audio, video and transcripts) at the Licensee's request through Service functionality.

  • The Licensor's rights:

    1. block access for breaches of the terms of use;

    2. modify software, including without the Licensee's consent;

    3. delete user data after the retention period specified in the settings.

  • The Licensee's obligations:

    1. refrain from copying, modifying or decompiling the Service;

    2. refrain from accessing third-party data stored in the Service;

    3. promptly contact support about technical problems;

    4. notify the Licensor when server data must be deleted;

    5. provide information needed by the Licensor to fulfill obligations;

    6. not transfer use rights to third parties or infringe intellectual property rights;

    7. not upload data that violates third-party rights or the law.

  • The Licensee's rights:

    1. access the server around the clock, except during maintenance and outages;

    2. suggest improvements to Service functionality;

    3. choose the number of minutes according to the Plan;

    4. not provide usage reports to the Licensor;

    5. request a refund of paid, unused minutes in writing where such refunds are permitted.

  • The parties may use each other's company names, commercial designations, trademarks and information about this Agreement for publications, marketing, quotation and similar purposes.

• 7. Territory

  1. This License Agreement applies within the Russian Federation.

• 8. Fees

  1. The license fee is determined by the Licensor's Pricing.

  2. The Licensee shall pay the Licensor's invoice within seven business days of receipt, by bank transfer or online by bank card or the Faster Payments System.

  3. Payment is fulfilled when funds reach the Licensor's account or the payment gateway confirms payment.

  4. If no reasoned rejection of the use rights is received within seven business days, the rights are considered accepted in full.

  5. No acceptance certificate is issued for individual Licensees other than sole proprietors. Such Licensees may submit a reasoned rejection within the stated period.

  6. Rejection must be sent by fax, email with the original, or electronic document exchange with an electronic signature. No refund is made after the deadline.

• 9. Duration, amendment and termination

  1. The Agreement takes effect upon acceptance and remains effective until all obligations are fulfilled.

  2. The publication date is not the date of conclusion with a particular Licensee.

  3. The Licensor may unilaterally amend the Agreement by publishing a new version. Disputes use the version effective when the disagreement arose.

  4. If the Licensee breaches the terms, the Licensor may unilaterally terminate performance and block access.

• 10. Liability

  1. The parties are liable under Russian Federation law.

  2. The Licensor is not liable for direct or indirect losses, including lost profits.

  3. The Licensor is not liable for inability to use the Service due to external factors such as lack of internet access or an infected device.

  4. The Licensor takes reasonable steps to preserve data but does not guarantee the absence of technical failures; such failures do not establish liability.

  5. The Licensor's total liability, including losses, shall not exceed the value of rights or services provided in the year before the event giving rise to the claim.

  6. The parties are exempt from liability in cases of force majeure supported by evidence from competent authorities.

  7. The Licensor has no obligation to moderate, view, edit or monitor uploaded files and does not guarantee their legality or reliability. Responsibility remains with the Licensee.

  8. The Licensee uses data obtained through the Service at their own risk and is responsible for the consequences.

  9. Claims arising from use of the Service are heard by the court at the Licensor's location.

  10. The Licensee acknowledges that speech recognition is automatic, without human involvement, and may be inaccurate. Transcripts must be checked before use.

• 11. Representations

  1. Each party represents and confirms that, on entering into this Agreement, it:

     — is properly registered, registered with tax authorities and acting lawfully;

     — has the authority, resources and capacity needed to fulfill its obligations;

     — has obtained all authority required to enter into and perform this Agreement in accordance with the law.

  2. The parties confirm that this Agreement:

     — is entered into voluntarily, without misunderstanding its nature or consequences;

     — does not infringe third-party rights;

     — complies with the law and does not involve a conflict of interest;

     — can be performed without violating other agreements, court orders or legal acts.

• 12. Other terms

  1. By accepting this Agreement, the Licensee agrees to receive informational messages at the email and phone number provided during registration.

  2. The Licensee confirms having lawful grounds to process information used by the Service.

  3. Disputes are resolved through negotiation or, failing that, by the competent arbitration or civil court, with a mandatory pre-trial claim procedure. The response period is 30 days from submission.

  4. The parties must keep trade secrets confidential unless disclosure is authorized. The fact of entering into this Agreement is not confidential.